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Find palliative care information in other languages.

  
Service Provider Resources

Palliative Care

Addressing cultural diversity across all integrated palliative care services will assist you to maintain the comfort and dignity of care recipients in a culturally appropriate manner that respects and values the uniqueness of each person. 

Culturally appropriate palliative care maintains the quality of life of care recipients from culturally and linguistically diverse background by supporting individual cultural, linguistic and spiritual needs and preferences.

Issues around communication must be addressed by the palliative care team - not only to ensure the provision of accurate and appropriate physical care, but also to establish a meaningful relationship with care recipients and their families. Often a highly stressful time, it is essential that care recipients and their families have access to culturally appropriate emotional and spiritual support.

Culturally appropriate palliative care necessitates a special type of cultural awareness - an understanding of death and dying from different cultural perspectives. The palliative care team should be aware of the cultural and religious factors that can influence the way care recipients and their families respond to these events, and the way pain and suffering are perceived and expressed. 

 
An understanding of specific cultural and religious practices around death, dying and bereavement will assist in the provision of culturally appropriate palliative care. However, as with all care services, it is always important to identify and support individual needs and preferences and not assume that all people from the same culture or religion practice the same rituals or share the same beliefs.
 
Death and dying are among the most significant and sacred events of all societies. It is therefore imperative that palliative care services respect and support the customs, beliefs, rituals and practices that can provide meaning and comfort to care recipients and their families at this time.

Key Considerations  

  • Use professional interpreting services when care plans are developed and reviewed - and whenever informed consent is required.
  • Prior to the palliative care assessment, establish the willingness and ability of care recipients and their families to discuss issues around death and dying, including the appropriateness of such terms.
  • Consult care recipients and their families regarding whether or not open discussion of diagnosis and prognosis is appreciated - and balance this with legal requirements around issues of informed consent.
  • Ensure all palliative care services identify and support the cultural, linguistic and spiritual needs of care recipients and their families, including rituals and practices around death and dying.
  • Establish the cultural and religious impact on the acceptability of certain treatments and medications. 
  • Understand that people will have different interpretations of the concept of quality of life, and that these may be culturally determined.
  • Clearly establish the role of family members in decision-making about care and treatment.
  • Resolve any conflicts around palliative care between staff and care recipients and/or family members by highlighting culturally appropriate strategies that are acceptable to all involved.
  • Provide information about palliative care and support services in the preferred language of care recipients and their families.
  • Ensure palliative care recipients and their families have access to culturally appropriate emotional support and spiritual support.
  • Ensure that staff responsible for providing palliative care have been trained in cultural awareness and appropriate communication.

Additional Resources

  • Multicultural Palliative Care Guidelines (PDF 590kb)
    Palliative Care Australia
     
  • Providing Culturally Appropriate Palliative Care to Indigenous Australians: Resource Kit
    Australian Government Department of Health & Ageing

  • Buddhist Care for the Dying (PDF 422kb)
    Buddhist Council of Victoria


  • Dying, Death and Grieving - a Cultural Perspective: Conference Report (PDF 135kb)
    Australian Multicultural Foundation

Contact us for more information on culturally appropriate palliative care.

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