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Events
| EFFECTIVE COMMUNICATION IN AGED CARE- WORKING WITH INTERPRETERS AND BILINGUAL STAFF |
Date: Thursday, 24 November 2011, 09:30am - 03:30pm
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Location: Melbourne Convention and Exhibition Centre |
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Contact: Tonina Gucciardo-Masci, Ph: 03 8823 7900 |
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Details: Download flyer |
Professional language services are key to effective communication with clients from culturally and linguistically diverse backgrounds. The Minister for Mental Health and Ageing, Mark Butler, recently announced a new initiative that will make translation services and on-site interpreters available to aged care facilities.
This interactive workshop is designed to assist aged care providers to develop their competence in the use of interpreting services and to maximise the use of their staff’s bilingual skills.
It will cover:
- Types and availability of language services
- Assessing the need for and accessing language services
- Planning for and maximising the use of language services
- Role of interpreters and bilingual staff
- Working effectively with interpreters including telephone interpreting
Who should attend?
service managers, case managers, care coordinators, quality officers, diversional therapists, allied health professionals and policy officers
A Certificate of Attendance will be issued to all participants. |
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