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Inclusive Service Standards New Online Portal: WEBINARS

The Centre for Cultural Diversity in Ageing is hosting a series of webinars on its new Inclusive Service Standards Portal. The portal provides an easy means by which aged care services can track their progress against the Inclusive Service Standards, and access tools and resources designed to assist them in implementing and monitoring inclusive service strategies and practices. The portal is free to access.

You will be able to register for one of 3 sessions on offer.

What to expect

The webinar will:

  • provide an overview of the Inclusive Service Standards;
  • demonstrate how to access and use the new portal;
  • provide an overview of practice guides and tools embedded within the portal;
  • highlight how the Inclusive Service Standards relate directly to the Aged Care Quality Standards.

Who should attend

This webinar is designed for senior leaders and managers across Australia responsible for meeting aged care quality standards in government approved residential, Home Care and CHSP aged services.

Pre-webinar questionnaire and activity

Participants will be invited to complete a short pre-webinar questionnaire. The questionnaire will be sent to participants via email prior to the commencement date. 

We also invite participants to complete the Inclusive Service Standards Online Training Modules before attending this webinar. These modules can be completed for free on the Centre for Cultural Diversity in Ageing website


The webinar will be facilitated by team members of the Centre for Cultural Diversity in Ageing and feature a presentation from BNG NGO Services Online.

Registration details

FREE registration, however booking is essential. 

Participants limited to 15 per session. Due to limited numbers you will only be allowed to attend ONE session and only ONE representative from each organisation will be accepted. 

Online Platform

This webinar will be conducted via WEBEX. A link with instructions will be sent to you via email prior to the webinar.

Dates and bookings

Click on only ONE of the following dates to book your place in your chosen session:

Tuesday 17th November 2020 2:00pm - 3:00pm (AEST)
Wednesday 18th November 2020 2:00pm - 3:00pm (AEST)
Tuesday 24th November 2020 2:00pm - 3:00pm (AEST)

Further information

If you have questions or need assistance with registration, please contact us:

Phone: 03 8823 7979
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.