Latest news

March 31, 2020
During these unprecedented times the sharing of up-to-date information and concise communication has become more critical than ever. Below are links to a number of sources that are providing information and resources about Coronavirus (COVID-19) in languages other than English. Make sure to share these resources among your staff, and with your clients and their carers. We will be updating this...
March 31, 2020
The Department of Health has produced a number of resources about COVID-19 in languages other English. The resources including fact sheets, guidelines and other publications are available in Arabic, Chinese (Simplified and Traditional), Greek, Italian, Korean, Kurdish, Persian/Farsi, Spanish and Vietnamese. Read more
March 31, 2020

The DHHS has translated several resources, including posters and public service announcements, into a number of languages.

March 31, 2020

 The NSW Government has translated several COVID-19 fact sheets, posters and other resources into numerous languages.

March 31, 2020

 Ethnolink Language Services has launched a COVID-19 Multilingual Resource Library.

This is a collection of resources from National and State government sites as well as information from the World Health Organisation covering 50 languages.

March 31, 2020

Access local and overseas news and information about COVID-19 from the SBS website.

Includes the video 'Coronavirus explained in your language', which is available in 16 languages.

March 31, 2020
Approved providers of government-subsidised aged care can use the Translating and Interpreting Service for free when discussing care needs, fees, care plans and budgets with clients. The Australian Government funds these services so that all people can take an active role in their aged care. You can access TIS National for free if you’re an approved provider of: Commonwealth Continuity of...
March 12, 2020
Over 160 people attended the Inclusive Approach to Service Delivery in Aged Care workshops recently conducted across Australia. Hosted by the Partners in Culturally Appropriate Care (PICAC) Alliance in collaboration with the Aged Care Quality and Safety Commission, the workshops attracted senior managers and leaders from residential, home care and CHSP services. The training included an...
March 12, 2020

Do you have bilingual staff working in your services? Would you like consumers who are looking for services where staff speak their language to be able to seek out your agency?

Register for free on the Aged Care Services with Bilingual Staff Directory.

March 12, 2020

The Aged Care Quality and Safety Commission has designed an activity for aged care services to undertake aimed at improving staff awareness of the need to deliver care and services that are individualized and culturally safe. This is in line with improving outcomes for consumers and treating consumers with dignity and respect as expected within the Aged Care Quality Standards.

March 12, 2020

The Aged Care Quality and Safety Commission has released the Charter of Aged Care Rights Template for Signing in 18 languages. 

March 12, 2020

The Aged Care Quality and Safety Commission has translated a short video for aged care consumers, their families and representatives, explaining what the Aged Care Quality Standards mean in practice.

The video is available in 25 languages.