News & events

March 31, 2020
Approved providers of government-subsidised aged care can use the Translating and Interpreting Service for free when discussing care needs, fees, care plans and budgets with clients. The Australian Government funds these services so that all people can take an active role in their aged care. You can access TIS National for free if you’re an approved provider of: Commonwealth Continuity of...
March 12, 2020
Over 160 people attended the Inclusive Approach to Service Delivery in Aged Care workshops recently conducted across Australia. Hosted by the Partners in Culturally Appropriate Care (PICAC) Alliance in collaboration with the Aged Care Quality and Safety Commission, the workshops attracted senior managers and leaders from residential, home care and CHSP services. The training included an...
March 12, 2020

The Aged Care Quality and Safety Commission has designed an activity for aged care services to undertake aimed at improving staff awareness of the need to deliver care and services that are individualized and culturally safe. This is in line with improving outcomes for consumers and treating consumers with dignity and respect as expected within the Aged Care Quality Standards.

March 12, 2020

Do you have bilingual staff working in your services? Would you like consumers who are looking for services where staff speak their language to be able to seek out your agency?

Register for free on the Aged Care Services with Bilingual Staff Directory.

March 12, 2020

The Aged Care Quality and Safety Commission has released the Charter of Aged Care Rights Template for Signing in 18 languages.