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My Aged Care Gateway Survey

PICAC NSW & ACT recently announced the launch of the PICAC, My Aged Care CALD Accessibility Project funded by the Department of Health.

This two year project aims to address and identify access and equity issues for older people from culturally and linguistically diverse backgrounds from around Australia. The project will look at specifically targeting the barriers which CALD older people experience when accessing the My Aged Care Gateway and assist the Department of Health to develop strategies to assist both established and emerging CALD communities in navigating the aged care system.

A key part of the project is to survey people’s experiences in using the My Aged Care Gateway.

Click here to access the survey and for more information about the project.


Centre for Cultural Diversity in Ageing acknowledges and pays respect to the Wurundjeri people of the Kulin nation, on whose land this website was developed. We pay our respects to Aboriginal and Torres Strait Islander peoples, their ancestors and elders, both past and present and acknowledge their continuing connection to land, sea and community. We hope our work contributes to the wider project of respect and recognition between cultures in Australia. Centre for Cultural Diversity in Ageing receives project funding from the Australian Department of Health to administer the Partners in Culturally Appropriate Care (PICAC) program in Victoria.


Did you know?

Australia map
36% of people aged 65 years and over in Australia were born overseas
old people
1 in 3 people in aged care services were born overseas
Europe map
In 2016 the median age of Australian-born people was 34 years compared to 59 years for Europe-born people