Training and Professional Development

Training resources


The Centre provides a range of online training resources, which you can access from the pages below.


Inclusive Service Standards

The Inclusive Service Standards provide a framework for organisations to adapt and improve their services and practices so they are welcoming, safe and accessible. These training modules provide an introduction to each Standard, together with ideas on how you could implement them within your organisation.
Get the training

Conference presentations

Watch video presentations on a range of topics from the 2018 Cultural Diversity in Ageing Conference.
View the presentations

Ageing in Australia: The Immigrant Experience

Ageing in Australia is a video resource for service providers to enhance the delivery of culturally inclusive aged care.
Watch the video

Diversity Communities of Practice

The Diversity Communities of Practice (COP) offers aged care providers diversity coaching and mentoring to support their inclusive practice journey.
Learn more

Online Training

The Centre for Cultural Diversity in Ageing is running a series of free monthly online webinars on a range of topics relating to diversity and inclusion within the aged care sector.
Learn more

Training needs in aged care - survey results

We asked aged care providers from across Australia about the training and resources they need to support consumers
and carers from culturally diverse backgrounds. Click here to see what they said


Additional online training for aged care service providers


The Cross-Cultural Care Program for Aged Care Staff

Developed by Flinders University, Resthaven Inc. and AnglicareSA Inc. and funded through the Department of Health, this free online training program aims to support staff in residential aged care homes to provide high-quality cross-cultural care for residents and to improve team cohesion.



Diversity in Aged Care

Developed by CRANAplus, this free online training program for aged care staff provides an introduction to diversity themes including working with:      

- Abo­rig­i­nal and Tor­res Strait Islander People

- Peo­ple from Cul­tur­al­ly and Lin­guis­ti­cal­ly Diverse (CALD) backgrounds

- Peo­ple with a Disability

- Peo­ple that iden­ti­fy as Les­bian, Gay, Bisex­u­al, Trans, Inter­sex, Queer/​Questioning (LGB­TIQ)

- Peo­ple who live in rur­al and remote areas of Australia.

Access the Diversity in Aged Care training program


Introduction to Culturally Safe and Inclusive Practice*

Developed by CRANAplus, this online training program encourages you to reflect on your practice, review your own bias and the lenses through which you view the world and to further think about the cultures of your workplaces and communities.

*Please note there are fees to access this training program. 

Access the Introduction to Culturally Safe and Inclusive Practice training program


SBS Inclusion Program

The SBS Inclusion Program is designed to give all workers core skills and knowledge around inclusion in general, and also specifically around different diversity dimensions - gender, age, disability, LGBTIQ+, Aboriginal and Torres Strait Islander, and cultural

*Please note there are fees to access this training program. 

Access the SBS Inclusion Program


Culturally Inclusive Care

This course is run by Altura Learning and explores the needs of older people from culturally and linguistically diverse backgrounds and identifies strategies to deliver culturally and linguistically appropriate care and support.

Access the Culturally Inclusive Care course