Training resources
The Centre provides a range of online training resources, which you can access from the pages below.
Inclusive Service Standards
Conference presentations
Ageing in Australia: The Immigrant Experience
Diversity Communities of Practice
Online Training
Training needs in aged care - survey results
We asked aged care providers from across Australia about the training and resources they need to support consumers
and carers from culturally diverse backgrounds.
Click here to see what they said
Additional online training programs available across the sector
Cross-Cultural Care Program for Aged Care Staff
This free online training program was developed by Flinders University, Resthaven Inc. and AnglicareSA Inc. and funded through the Department of Health.
The aim of this program is to support staff in residential aged care homes to provide high-quality cross-cultural care for residents and to improve team cohesion. This program includes five learning modules and Work related English Language Resources for Staff.
Download the Facilitator manual and Workbook for staff:
pdf Instructions on downloading the program PDF (109 KB)
Culturally Responsive Practice with Older People in Health and Aged Care
The Culturally Responsive Practice with Older People in Health and Aged Care course is designed to complement the skills and capabilities of clinicians and health practitioners working in aged care with the knowledge to provide culturally responsive care to older people from migrant and refugee backgrounds.
The Migrant and Refugee Health Partnership (auspiced by Migration Council Australia) brings together representation from peak professional bodies for clinicians and the community sector to improve health access, experience and outcomes for migrant and refugee communities.
Diversity in Aged Care
Developed by CRANAplus, this free online training program for aged care staff provides an introduction to diversity themes including working with:
- Aboriginal and Torres Strait Islander People
- People from Culturally and Linguistically Diverse (CALD) backgrounds
- People with a Disability
- People that identify as Lesbian, Gay, Bisexual, Trans, Intersex, Queer/Questioning (LGBTIQ)
- People who live in rural and remote areas of Australia.
Access the Diversity in Aged Care training program
Introduction to Culturally Safe and Inclusive Practice*
Developed by CRANAplus, this online training program encourages you to reflect on your practice, review your own bias and the lenses through which you view the world and to further think about the cultures of your workplaces and communities.
*Please note there are fees to access this training program.
Access the Introduction to Culturally Safe and Inclusive Practice training program
SBS Inclusion Program
The SBS Inclusion Program is designed to give all workers core skills and knowledge around inclusion in general, and also specifically around different diversity dimensions - gender, age, disability, LGBTIQ+, Aboriginal and Torres Strait Islander, and cultural
diversity.
*Please note there are fees to access this training program.
Access the SBS Inclusion Program
Culturally Inclusive Care
This course is run by Altura Learning and explores the needs of older people from culturally and linguistically diverse backgrounds and identifies strategies to deliver culturally and linguistically appropriate care and support.
Access to the Culturally Inclusive Care Course
Cultural Competence & Health Literacy training
This website will give you access to webinar recordings and related resources on how to work effectively with migrants and refugees.
Meaningful Ageing Australia
Multifaith Practices is an Australian edition of a Canadian publication called multi-faith Practices: Guidelines for Caregivers. Published in 2014 by the Schlegel-UW Research Institute for Ageing, the Meaningful Ageing edition amends the content for both Australian and aged care contexts. This guide covers six religions: Buddhism, Christianity, Hinduism, Islam, Judaism and Sikhism. Each chapter provides an overview for each religion, including: beliefs and values, sacred texts, holy days, holidays and ritual observances, late life celebrations, caring practices during illness, end of life practices, reading and prayers.