Australian Aged Care Quality Agency

trainingcultural

 

Delivering services in a culturally inclusive way enhances the quality of service provision to consumers from culturally and linguistically diverse backgrounds and embeds inclusive practices into organisational culture.   

This one day workshop provides an opportunity for managers and leaders to deepen their knowledge and build their capacity around culturally inclusive service provision. Participants will explore ways to plan and implement strategies that reflect a culturally inclusive approach in order to enhance outcomes at an individual level and create lasting change at an organisational level. 

The Quality Agency working together with Centre for Cultural Diversity in Ageing is please to present this workshop for both residential and home care aged services. If you work in a management capacity in your organisation and you want to improve outcomes for consumers from culturally and linguistically diverse backgrounds this workshop is for you.

Through active participation in this workshop you will be able to:

  • describe culturally inclusive service provision in the aged care setting:
  • identify the characteristics of an organisation which delivers its services in a culturally inclusive manner; and
  • use tools and resources to assist in the promotion, implementation, delivery and evaluation of culturally inclusive services

Available places in this workshop have been limited to ensure a small and productive class size, so act now to secure your place. Click here to get more information and enrol in the workshop.

 

 Dates   Locations  Information & Booking     
25 May 2017   Osborne Park, WA More information and book online
6 June 2017    Parramatta, NSW More information and book online
26 July 2017   Osborne Park, WA More information and book online
9 August 2017   Box Hill, VIC More information and book online
20 September 20107   Adelaide, SA More information and book online
24 October 2017   Brisbane, QLD More information and book online
15 November 2017   Parramatta, NSW More information and book online

Want to know more? See www.aacqa.gov.au  for more details and to book online.

 

trainingfooter