National Policies and Initiatives
The Australian Government has a number of policies and initiatives which ensure that aged care services are equitable and accessible to all older Australians.
More about national policies and initiatives
Training
Training materials for aged care managers, leaders, and workers.
View more training information
Multilingual Resources
View and download our multilingual communication cards, aged care signage, and view useful multilingual aged care and health resources produced by other organisations.
View our multilingual resources
Practice Guides
Practice Guides set out key considerations, actions and resources that can support aged care providers to deliver inclusive services to people from culturally and linguistically diverse backgrounds.
View and download our Practice Guides
Inclusive Service Standards
The Inclusive Service Standards: A resource for aged care providers offers a new framework for aged care providers to embed a systemic and holistic approach that focuses on adapting and improving current services and organisational practices so they are welcoming, safe and accessible for everyone.
Read the new Inclusive Service Standards
Bilingual Agency Staff Directory
This directory lists agencies who have bilingual staff that can be hired out to aged care service providers.
Search the Bilingual Agency Staff Directory
Inclusive Service Standards Portal
We have developed a new online portal to help your organisation to self-assess against the Inclusive Service Standards, and to identify any gaps or areas for improvement.
Access the Inclusive Service Standards Portal
Bilingual Directories Registration
Registrations are now open for two new online Australia-wide directories for aged care services: The Aged Care Services with Bilingual Staff Directory and The Bilingual Agency Staff Directory
Register your service on our Bilingual Directories