Multilingual resources


Communication Cards

The Communication Cards depict a wide range of daily activities and situations and can be used to prompt discussion, assist with directions, clarify a client’s needs, etc.
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Aged Care Signage

The Aged Care Signage will assist residents in aged care facilities navigate their way around their home or service. Signs such as 'kitchen', 'dining room', 'keep out', 'danger', and 'this way to the garden', will help improve communication with residents/clients and minimise confusion.
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Interpreter Cards

Multilingual wallet-sized cards to assist people with requesting interpreter services.
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Consumer Feedback Forms

The Consumer Feedback Form can be used by service providers to provide an easy and accessible way for consumers, family members, representatives and others to provide feedback to the service. It is available in 20 languages.
More about Consumer Feedback Forms

Multilingual health & aged care information

Useful multilingual aged care and health resources produced by other organisations.
Discover multilingual information

Consumer Voice Film

A short video that encourages older people from culturally & linguistically diverse backgrounds to ask for what they need from Aged Care Services. Available in several languages.
Watch the video