Training programs from across the sector

Training programs from across the sector

See below links to training programs and professional development available across the sector


Cross-Cultural Care Program for Aged Care Staff

This online training program was developed by Flinders University, Resthaven Inc. and AnglicareSA Inc. and funded through the Department of Health.

The aim of this program is to support staff in residential aged care homes to provide high-quality cross-cultural care for residents and to improve team cohesion. This program includes five learning modules and Work related English Language Resources for Staff.


Facilitator manual PDF


Workbook for staff PDF


Instructions on downloading the program PDF


Culturally Responsive Practice with Older People in Health and Aged Care

The Culturally Responsive Practice with Older People in Health and Aged Care course is designed to complement the skills and capabilities of clinicians and health practitioners working in aged care with the knowledge to provide culturally responsive care to older people from migrant and refugee backgrounds.

The Migrant and Refugee Health Partnership (auspiced by Migration Council Australia) brings together representation from peak professional bodies for clinicians and the community sector to improve health access, experience and outcomes for migrant and refugee communities.

Access the course here

 Diversity in Aged Care

Developed by CRANAplus, this free online training program for aged care staff provides an introduction to diversity themes including working with:

- Aboriginal and Torres Strait Islander People

- People from Culturally and Linguistically Diverse (CALD) backgrounds

- People with a Disability

- People that identify as Lesbian, Gay, Bisexual, Trans, Intersex, Queer/​Questioning (LGBTIQ)

- People who live in rural and remote areas of Australia.

Access the Diversity in Aged Care training program


Introduction to Culturally Safe and Inclusive Practice*

Developed by CRANAplus, this online training program encourages you to reflect on your practice, review your own bias and the lenses through which you view the world and to further think about the cultures of your workplaces and communities.

*Please note there are fees to access this training program. 

Access the Introduction to Culturally Safe and Inclusive Practice training program


 Equip Aged Care Learning Packages

The Equip Aged Care Learning Modules are available for anyone interested in the aged care sector, including personal care workers, nurses, allied health professionals, volunteers and families.

Introductory modules for those new to the sector and refresher-level content for those familiar with aged care cover a range of aged care related topics. The Centre for Cultural Diversity in Ageing provided expert advice that informed the development of the modules. 

Access The Modules Here


 SSI Culturally Responsive Support in Aged Care Course

The cultural diversity of aged care recipients and workers continues to grow. This e-learning was developed by SSI Diversity Training and supports direct care workers to create a positive experience with culturally diverse clients through understanding culturally responsive support. This self-paced online learning module consists of seven short lessons and can be completed on your laptop or any mobile device. Read more about the course and preview for free here. The cost of the course is $49 for individuals or discuss a package for your organisation.

Access the Course Here

 SBS Inclusion Program

The SBS Inclusion Program is designed to give all workers core skills and knowledge around inclusion in general, and also specifically around different diversity dimensions - gender, age, disability, LGBTIQ+, Aboriginal and Torres Strait Islander, and cultural diversity.

*Please note there are fees to access this training program. 

Access the SBS Inclusion Program

 Culturally Inclusive Care

This course is run by Altura Learning and explores the needs of older people from culturally  and linguistically diverse backgrounds and identifies strategies to deliver culturally and linguistically appropriate care and support.

Access to the Culturally Inclusive Care Course 


Promoting Equality Diversity and Inclusion-Residential  


Culturally Inclusive support-Home-care 


Dealing with Racism in Aged Care

This training program by the National Ageing Research Institute addresses the hidden issue of racism in the aged care sector and focuses on how to create a culturally safe environment for frontline staff.

Access Dealing with Racism in Aged Care training information 


Cultural Competence & Health Literacy training

This website will give you access to webinar recordings and related resources on how to work effectively with migrants and refugees.

Access the Training 

Meaningful Ageing Australia

Multifaith Practices is an Australian edition of a Canadian publication called multi-faith Practices: Guidelines for Caregivers. Published in 2014 by the Schlegel-UW Research Institute for Ageing, the Meaningful Ageing edition amends the content for both Australian and aged care contexts. This guide covers six religions: Buddhism, Christianity, Hinduism, Islam, Judaism and Sikhism. Each chapter provides an overview for each religion, including: beliefs and values, sacred texts, holy days, holidays and ritual observances, late life celebrations, caring practices during illness, end of life practices, reading and prayers.

Access to the Guidelines