February 11, 2021
The Centre for Cultural Diversity in Ageing is pleased to be supporting the Multilingual Older Persons COVID-19 Support Line. The support line is funded by the Australian Department of Health, and is an Australia-wide initiative that provides in-language information and support associated with COVID-19, and referrals to appropriate services and programs for older Australians from culturally...
February 11, 2021
The Centre for Cultural Diversity in Ageing has developed a Consumer Feedback Form for use by aged care providers as an easy and accessible way for consumers, family members, representatives and others to provide feedback to the service. The form is in bilingual format and available in Chinese (Simplified and Traditional), Croatian, English, German, Greek, Italian, Macedonian, Maltese, Polish,...
February 11, 2021
The Centre's very popular Communication Cards and Aged Care Signage have been updated to include 20 new languages. These include: Amharic, Assyrian, Bengali, Burmese, Chaldean, Danish, Dari, Dinka, Karen, Latvian, Lithuanian, Nepali, Oromo, Pashtun, Punjabi , Slovenian, Somali, Tetum, Thai and Tigrinya. The cards and signs are free to download from the Centre's website. Find them here
February 11, 2021
Check out the Centre's two new Practice Guides aimed at supporting aged care providers to meet the needs of consumers from culturally and linguistically diverse backgrounds: 1. Digital Inclusion - An overview of the issues faced by older people in accessing digital technology and key considerations in improving digital connectedness. 2. Culturally Inclusive Feedback - Strategies for ensuring...
February 11, 2021
What data are you collecting about your consumers? Delivery of culturally inclusive aged care relies on collection of relevant data form your consumers. The minimal core set of cultural and language indicators proposed by the Australian Bureau of Statistic are: country of birth of person; main language other than English spoken at home; proficiency in spoken English; Indigenous status. In the...
February 11, 2021
Check out the online diversity and inclusion training resources available on the Centre for Cultural Diversity in Ageing website.
Talk to us about your training needs.
February 11, 2021
Learn more about the Inclusive Service Standards by completing the online training modules. They provide an introduction to each Standard and ideas on how you can implement inclusive practices within your own organisation. The modules are also available for uploading onto your own Learning Management System. Find out more
October 27, 2020
The Centre for Cultural Diversity in Ageing is hosting a series of webinars on its new Inclusive Service Standards Portal. The portal provides an easy means by which aged care services can track their progress against the Inclusive Service Standards, and access tools and resources designed to assist them in implementing and monitoring inclusive service strategies and practices. The portal is...
October 20, 2020
We have developed a Consumer Feedback Form in 13 key community languages. The form can be downloaded for free and used by aged care providers to give an easy and accessible way for consumers, family members, representatives and others to provide feedback to the service. Read more
October 20, 2020
We have developed a new practice guide for those aged care services interested in ensuring that their feedback mechanisms are culturally inclusive.
July 29, 2020
The Centre for Cultural Diversity in Ageing is pleased to launch 4 new online training modules on inclusive service provision. These short modules are free to download and provide an overview of the Inclusive Service Standards together with ideas on how these can be adopted by aged care services. Access training modules
July 29, 2020
It is with great pleasure that we announce the appointment of Lisa Tribuzio as the new Manager, Centre for Cultural Diversity in Ageing. Lisa brings 20 years' experience working in a range of sectors having held roles including Assistant Director for Inclusion strategies for the National Disability Insurance Agency and Diversity Advisor for the Hume Whittlesea Primary Care Partnership...