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Bilingual Directories - register your service

Registrations are now open for two new online Australia-wide directories for aged care services.

A growing number of older people who speak languages other than English are accessing aged care services. Communication is the single greatest barrier faced by aged care services in providing quality service to older people who speak languages other than English. The aim of the directories is to facilitate a match in the languages spoken by consumers and staff.

Centre for Cultural Diversity in Ageing is now accepting registrations for one or both of the following directories:

Aged Care Services with Bilingual Staff Directory

This directory lists approved home care and residential aged care providers who have bilingual staff working at their services. Consumers and their carers will be able to search for services where there are staff who speak their language.

Bilingual Agency Staff Directory

This directory lists agencies who have bilingual staff that can be hired out to aged care service providers. This listing allows aged care providers to search for bilingual staff they can hire in order to match the language spoken by their consumers.

Free registration

Registration is free-of-charge for Australian Government subsidised providers of home care and residential aged care services. Please click on the buttons below to begin the registration process.

 

Register your organisation

 This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.

 

 


 Acknowledgements

Centre for Cultural Diversity in Ageing acknowledges and pays respect to the Wurundjeri people of the Kulin nation, on whose land this website was developed. We pay our respects to Aboriginal and Torres Strait Islander peoples, their ancestors and elders, both past and present and acknowledge their continuing connection to land, sea and community. We hope our work contributes to the wider project of respect and recognition between cultures in Australia. Centre for Cultural Diversity in Ageing receives project funding from the Australian Department of Health and Aged Care to administer the Partners in Culturally Appropriate Care (PICAC) program in Victoria.

 

Did you know?

Australia map
37%
37% of people aged 65 years and over in Australia were born overseas.
old people
400
There are over 400 separately identified languages spoken in Australian homes.
religion sign
120
Australians follow more than 120 religious and spiritual beliefs.
hands
28% & 20%
28% percent of people using home care and 20% percent of people using permanent residential care are from culturally and linguistically diverse backgrounds.
workforce
36%
36% of care attendants in residential aged care are identified as being from culturally and linguistically diverse backgrounds.
australia map
250
Australia’s Indigenous peoples are two distinct cultural groups made up of Aboriginal and Torres Strait Islander peoples. But there is great diversity within these two broadly described groups exemplified by the over 250 different language groups spread across the nation.